Shipping & Returns

Canada Post is our current shipping partner.  For all of our Canadian orders, we use their Expedited Delivery to get your orders to your door within 2-10 business days(varying upon how far away you are from us here in Toronto).

All shipping rates are determined by a function of distance and weight and size of the package being shipped. Items such as some box-sets + their packaging, and turntables, amongst others, therefore, may not qualify for the Canada-Wide FREE SHIPPING option.  Dead Dog Records calculates each "single" lp to be 200g, that is,180g for the lp + 20g for the packaging. Rates increase incrementally every 500g. and are calculated automatically at checkout.  We have capped the total weight of your order to 2 kg, allowing for up to 10 "single" lps to be shipped in one package.  Should you need to have more than 10 lps shipped, please contact us for an accurate shipping rate.

Orders bound for our customers in the United States, you have two shipping options available at checkout:

1. Standard Airmail(without tracking and an estimated 6-10 business day delivery) and 

2. Tracked and Insured(up to $100) with an estimated delivery time of 6-8 business days.  

Canada Posts Covid Delay Updates can be obtained here Canada Post Covid Updates.

We will make every effort to get your order packed and into the mail within 2 business days upon payment confirmation. Your patience is appreciated when we are, on occasion, not able to meet this goal.