Shipping & returns

Canada Post is our current shipping partner.  For all of our Canadian orders, we use their Expedited Delivery to get your orders to your door within 2-10 business days(varying upon how far away you are from us here in Toronto).

Orders bound for our customers in the United States, you have two shipping options available at checkout:

1. Standard Airmail(without tracking and an estimated 6-10 business day delivery) and 

2. Tracked and Insured(up to $100) with an estimated delivery time of 6-8 business days.  

Canada Posts Covid Delay Updates can be obtained here Canada Post Covid Updates

All shipping rates are determined by a function of distance and weight of the package being shipped.  Dead Dog Records calculates each "single" lp to be 200g, that is,180g for the lp + 20g for the packaging. Some items, such as box-sets and turntables, may be weighted more to accommodate extra packaging.  Rates increase incrementally every 500g. and are calculated automatically at checkout.  

We will make every effort to get your order packed and into the mail within 2 business days upon payment confirmation. Your patience is appreciated when we are, on occasion, not able to meet this goal.